Chrome Frame Configuration

Post date: Mar 02, 2013 7:21:43 PM

Background 

To ensure a QBO website works with Chrome Frame, two key things must happen:

1. the server must be configured to issue an HTTP Header instructing IE to use Chrome Frame, if installed, and

2. IE must have Chrome Frame installed and enabled

IIS 7+ Server Configuration

Ensure web.config includes the following:

<system.webServer>

...

<!-- Use Chrome, if available -->

<httpProtocol>

<customHeaders>

<add name="X-UA-Compatible" value="chrome=1" />

</customHeaders>

</httpProtocol>

</system.webServer>

IIS 6 Configuration

From IIS Manager:

• navigate to the web site Properties page

  • in the HTTP Header tab, click Add

  • Custom header name: X-UA-Compatible

  • Custom header value: chrome=1

IE Configuration

Normally, all one needs to do is download and install Chrome Frame. If this does not work, troubleshooting steps are:

• • In the IE address bar, enter: gcf:about:version and press enter

    • this should render a page that describes the Chrome Frame version number and such

    • if it does not render this page, Chrome Frame was not successfully installed

  • Assuming Chrome Frame is properly installed, if you still don't see 'About Chrome Frame in the context menu"

    • go to Tools > Internet Options > Advanced, scroll down and ensure the 'Enable third-party browser extensions' is checked

    • click okay, close your browser, and restart the browser

  • If that still does not work, go to Tools > Manage Add Ons

    • Under 'Toolbars and Extensions', ensure any extensions containing the words 'Chrome Frame' are enabled (click on it, and an enable / disable button appears in the info window)