Post date: Sep 26, 2011 8:58:42 PM
When bringing a QBO system online, following an OS upgrade, QBO framework update, or machine reboot, ensure you check the following:
Data Tier:
the database is online (specifically not in recovery mode)
SQL Server Agent is running
Web and App Tiers:
IIS is started
You can successfully browse to a login page
qbo Event Handler Service is started
Event Viewer Application Log will contain 2 entries indicating a successful start
The Event Dashboard Report indicates the service is running
Configuration files have been tested
Design > Configuration > Event Configuration, click Test
Design > Configuration > Object Factory Configuration, click Test
Design > Configuration > Xslt Extensions, click Test
Design > Configuration > Event Configuration, click Test
Design > Configuration > Attachment File Objects, click Test
Design > Configuration > Attachment Templates, click Test
Please let me know if you have feedback on things to add, or need more explanation on what to do for any of these steps.